Are you planning a vacation, but have no clue where you should go at this time of the year and also what all places you should visit
Now you have solution to all of your queries just by one click of your mouse. Make My Trip offers solutions to all of your vacation requirements and queries. All you need to do is visit www.makemytrip.com and browse through the numerous vacation options given.
About Make My Trip:
Make my trip is one of the popular online travel agents of India. The company claims that one out of every twelve tickets booked in India is done by Make My Trip. The company offers a variety of services to its customers such as flight tickets, rail tickets, bus bookings and much more.
Make My Trip is the brainchild of one of the best in the industry who realised the potential of the internet as the primary means of commerce. The company is led by a vision by which no problem is too difficult to handle and no idea is too big to get executed. Through the process of continuous innovation and excellence, the company has established as one of the most valued and hottest technology start-ups by Red Herring. The company is continuously evolving its technology and support system in order to meet the ever evolving and changing needs of the users.
Make My Trip was founded in 2000 by Deep Kalra in a small office in Delhi. Before founding the company, Kalra used to work as the Vice President of the Business Development centre of GE Capital. While developing and partnering new distribution channels for GE, Kalra quickly realised the potential of internet as the means for doing business in a developing economy such as India. Apart from traveling, Kalra was also interested in other sector such as stock trading, third party services and hotel bookings. He finally zeroed on the travel industry to form this company in order to tap the enormous potential of this industry.
Company Management Team
Apart from the Deep Kalra, there are some other eminent personalities that have cherished the dream of Kalra to make this company has one of the best online travel agent companies in India. The perfect coordination and teamwork between the management and the employees is the one and only factor towards the unblinking success of this company. The company today has an employee head count of more than 700 across all their offices in India and abroad. Here are some of the popular faces in the management of Make My Trip.
Keyur Joshi (Co-founder and CEO)
Rajesh Magow (Co-Founder and Chief Financial Officer)
Mohit Gupta (Chief Marketing Officer)
Rajnish Kapur (Chief Innovation and Customer Experience Officer)
Amit Somani (Chief Products Officer)
Mohit Kalra (Senior Vice President Finance)
Amit Saberwal (Senior Vice President International Markets)
Anand Kandadai (Senior Vice President Leisure Travel)
Rohit Hasteer (Vice President Human Resources)
Besides this, the company has some independent board members. Most of them are successful entrepreneurs in the field of travel. A brief introduction about them is as follows.
Philip C. Wolf is globally renowned guru in the field of travel and tourism. He is the chairman of PhoCusWright Inc. which is an independent travel, tourism and hospitality research firm.
Frederic Lalonde is an Expedia veteran that has more than 20 years of experience in the field of travel and tourism. He is also associated with several other successful internet start-ups. He is the founding CEO of the Openplaces.org which is a travel start up that aims to provide the largest repository of maps, pictures and other details. He also founded the ultra-successful, Newtrade Technologies Inc which was later acquired by Expedia.
Vivek N Gour is another eminent personality on the board of Make My Trip. He retired as the Chief Financial Officer of BPO Giant, Genpact.
Sanjeev Bikhchandrani is another personality from the field of HR and recruitment. He is the founder of Info Edge Limited which is the parent company of Jeevansathi.com, naukri.com, 99acres.com, naukrigulf.com and Quadrangle. He is currently working as the advisor of Make My Trip
Sachin Bhatia is the co-founder of Make My Trip and was promoted to Chief Marketing Officer in 2008. He is responsible for brand value creation of Make My Trip in overseas markets.
Make My Trip Values
The company is continuously striving for excellence and is abide by the core values of the customers in their every endeavour. The company believes in following values and traditions.
Excellence: The Company is continuously on the path to strive for the excellence in every field they venture into. This includes continuous development and prosperity of the employees and wellbeing of the organization.
Customer First: The main player in the every field of business is the customer. The company consistently focuses on its customers and give them priority over all the other processes
Integrity: The consistency is maintained in what you say and what you deliver to your customer.
Accountability: You should be accountable for every action and commitments that have been done by you.
Innovation: This is the main driving wheel of any business. The continuous use of technology and intelligence at work and environment allows you to understand and take risks to champion new ideas and commitments to improve business.
Teamwork: The environment must be developed in such a way that the abilities of all the team members can be exploited efficiently and effectively.
Some More information
Since the penetration of internet was much less at that time, Make My Trip focussed to provide its services to the NRIs who live in US and part of the world. The company aimed to provide the cutting edge technology and dedicated 24X7 support staff. In a short span of time the website became popular and amassed more than 4 per cent of the 1 billion dollar NRI market. The company within a year of its operation became the largest e-commerce company of India.
After consolidating its position in the US-India travel sector, the company finally launched its operations for India in 2005. The Make My Trip has been recognized for its reliability and transparency.
In order to have a better position in the Indian travel scenario, Make My Trip tied up with many low cost airlines and hotel all across India to provide offers, deals and other freebies on their tickets. As a result the company offered the convenience of online booking to its customers at a very low price. This made Make My Trip as one of the preferred ways of booking online tickets by millions.
The company today has 20 offices that are situated various cities of India. The company also has two international offices, one at New York and other at San Francisco to oversee the overseas operations of the company.
The company has established itself more than just a travel portal, it has now nurtured the various other business models and products such as franchises and affiliates to further strengthen the brand and improve its retail presence.
The products that are offered by Make My Trip today are:
- International and Domestic Air Tickets
- Holiday Packages across various exotic destinations that are situated in India and abroad
- Railway ticket booking
- Car and taxi rental service
- Hotel Booking and reservations
- MICE (Meetings, Incentives, Conferences and Exhibitions)
- B2B and Affiliate programs
Here is the brief description of different services provides by Make My Trip.
Domestic flights made simpler and cheaper:
Don't know how to find the best flight for yourself, according to your preferred tariff and time of departure, and/or preferred airline??
Well just click on the domestic flights section on the homepage of Make My Trip India for all your vacation needs, and fill in the places of departure and arrival. Then all you will have to do is sit back and get all the flights available for your preferences, you can easily change your preferences like: time of departure, cost per ticket etc.
One most useful feature of makemytrip.com is that they take care of all your needs on a vacation at the minimum cost possible.
Hotels at just one click:
Now you don't have to move around from street to street searching for a hotel according to your budget and facilities. You can easily find the hotels of your choice at Make My Trip hotel facility. They provide you facilities to book your cabs along with your hotels and flights to save a huge amount of money and precious time.
International Holiday Packages:
They also have many international packages to the world famous tourist destinations at incredibly low prices. So if you want a safe, easy on pocket and happening holiday then just check out Make My Trip holiday packages and select a deal for yourself.
Amazing costumer care
Further if can't find the holiday package of your choice and/or budget; you can always contact the costumer care executive of MakeMyTrip on a toll free number. You can also use their customer care number for any kind of enquiry.
The payment options also have variety:
Make my Trip allows you to choose to pay by credit/debit cards (all banks cards accepted) or by net banking. All transactions are secured by 128 bit SSL connection which is one the best internet security options. So you don't have to worry about any kind of password theft etc.
To have a happy vacation, do have 'makemytrip.com'! To add to the icing, they also come up with great offers now and then, which have a certain DEAL CODE so while booking the tickets you can avail the discounts by entering the deal code! That's really going to be a happy vacation when you PAY LESS and ENJOY MORE.
The one stop solution for all travel needs offers you the broadest variety of travel products and services in India. All this has made Make My Trip a market leader with more than 50 per cent share of the Indian online travel industry.
While booking air ticket or having a hotel reservation, the company offer you the facility of comparing the prices of different airlines or hotels on the same page. This ensures that the customer gets the correct and lowest price. The company has also started the points system where the regular customers can collect points on booking their tickets and then later on they can use these points to get discounts on their next purchase.
International packages can be booked with ease. Now you don't have to consult those travel agent guides and other booklets to collect information regarding the hotels, cars and other issues. You simply need to book your travel package with Make My Trip and forget all your travel worries. The all in one packages that are offered by the company usually prove to be much more economical than buying out different components separately.
Awards and Recognition
The company has earned the acclaim of millions of customers all over the world. There are many awards and recognitions that are awarded to this company by many travel industry and business world. These awards are a testimony of the brand and the trust that this brand has built over the last few years.
Some of the awards given to Make My Trip are:
- Great Places to Work 2011 Amongst the Top 3 and #1 in Professional Services
- Great Places To Work 2010 2nd best company and #1 in Professional Services
- Superbrand India 2009/10
- Great Places to Work 2009 - #2 in Professional Services
- Best Travel Website CNBC Awaaz 2008-09
- Most Visited Travel Website comScore 2005-09
- Most Preferred Online Travel Agency Travel Biz Monitor Survey 2008
- Number One Online Travel Agency JuxtConsult 2008
- Gold and Silver Abby Award 2007-08
- Among the Top Ten Websites visited by Indians comScore 2007
- Nominated World Travel Awards WTA 2007
- Among 100 IT Innovators NASSCOM 2007
- Best Online Travel Company Galileo Express Travel World 2007
- Emerging India Award ICICI Bank & CNBC TV18 2006
- Asia's Hottest Technology Startup Red Herring 2006
So next time you plan a vacation, don't forget to visit www.makemytrip.com
for a happy vacation!